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September 6, 2024
MARLBOROUGH, MASS. — Quantiphi, an AI-first digital engineering company today announced its inclusion on FinTech Global’s prestigious DataTech50 list which recognizes financial services companies with outstanding leadership and innovation in data management and AI solutions....
September 5, 2024
Quantiphi developed a virtual agent to handle a broader range of customer queries, thereby reducing call deflection
September 2, 2024
Quantiphi conducted a consultative workshop to roadmap the transformation journey of the contact center. A virtual agent leveraging Dialogflow CX was integrated to enhance the conversational AI capabilities on the current Genesys IVR system, addressing...
August 28, 2024
Innovation in life sciences is not just an advantage; it’s a necessity to drive breakthroughs that save lives, improve patient outcomes, and combat emerging challenges. Quantiphi and Transcell have developed a cutting-edge solution that redefines...
August 27, 2024
Quantiphi conducted a consultative workshop to roadmap the transformation journey of the contact center. A virtual agent leveraging Dialogflow CX was integrated to enhance the conversational AI capabilities on the current Genesys IVR system, addressing...
August 27, 2024
Quantiphi developed and implemented an AI-powered virtual agent to address these challenges. The virtual agent was trained on 10,500 FAQs to efficiently handle repetitive queries, providing quick and accurate responses
August 26, 2024
MARLBOROUGH, MASS. — Quantiphi, an AI-first digital engineering company today announced it has again been named Leader and Star Performer in the Everest Group Analytics and AI Services Specialists PEAK Matrix® Assessment 2024, highlighting its...