Building a Looker Dashboard for Insurers to Detect Fraudulent Claims

Solution

The customer is one of the largest provider of supplemental insurance in the United States, providing financial protection to more than 50 million people worldwide. They wanted to determine the probability of a claim being fraudulent based on historical data and understand the interrelationship between different dimensions in claims. Quantiphi built a dashboard on Looker that provides data visualization techniques and insight generation to help the customer better detect fraudulent claims.

Result

• Insights are derived from historical data, while also highlighting the characteristics of fraudulent claims
• Determines key relationships between features and helps create a solid foundation for machine learning
• Improved fraud prevention and detection process for future claims