Business Impact

  • Reduction in loss ratio

  • Better decision-making

Customer Key Facts

  • Location : North America
  • Industry : Insurance

Problem Context

The customer is a leading pet health insurance company in the U.S. and Canada that provides insurance for pet owners to cover veterinary bills. They wanted to reduce loss ratio incurred to increase profits.



  • Data available was highly unstructured
  • Integration of multiple source applications and web-based sources
  • Data cleaning and ensuring data consistency

Technologies Used

Google Dataflow

An Intuitive Dashboard to Monitor and Diagnose Key Factors Driving Loss Ratio


Quantiphi developed a Profitability Dashboard to summarize the data and make it analysis ready. This helped the client understand whether there is any correlation between Loss Ratio and other features.


  • Generated valuable insights that helps the client make efficient and more informed decisions, helping reduce loss ratio
  • Enabled the client to understand and monitor various KPIs, including a detailed look at loss ratio at a breed group level

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