Telecom

Overview

Quantiphi's Telecom practice focuses on helping the customer-centric telcos thrive in the evolving business landscape. Our breadth of deep-learning, analytics, data, and cloud capabilities enable telecom service providers with superior network optimization, improved customer experience, and AI-based edge computing services on 5G networks.

Our Value Chain

Network Lifecycle

Digitize existing network functions through cloud computing to enable better infrastructure management, expansion, and upgradation

Customer Lifecycle

Ensure positive and consistent experience throughout the customer lifecycle with contact center modernization capabilities while building a single source of truth of customer information and facilitating hyper-personalized experiences

5G Multi-access Edge Computing for Enterprises

Monetize 5G network through multi-acesss edge computing and intelligent video analytics solutions facilitating smart surveillance, improved customer experience and intelligent operations

Key Offerings

Solving challenges at the heart of Telecom Business

Network Optimization & Asset Management

Accurately forecast network traffic demand, reduce network strain during expansion, and improve SLAs through predictive modeling. Telcos can Improve network performance and reduce network strain to minimize costs and increase network usability and resiliency

5G MEC & Intelligent Video Analytics

Leverage 5G network speed and AI-based Multi-Access Edge Computing abilities to deploy intelligent video analytics in various industries. Our enterprise offerings utilize computer vision technology to improve safety, customer experience and facilitate smarter operations for telecom enterprise customers

Customer Experience

Our big data and artificial intelligence-driven platform identifies telecoms' customer behavior patterns across all interactions – voice, store visits, web sessions, and social networks, creating the perfect customer experience with proactive and personalized communications for every individual customer

Conversational AI for Telecom

Conversational AI for Telecom is a suite of chatbots and virtual assistants designed to help telecom service providers build a conversational interface for customer queries, self-care, and real-time support. Our platform provides instant access to valuable data about agent performance, quality of interactions with customers, and insights into the call patterns and customer needs

How we work

Our highly collaborative engagement journey means you benefit from faster adoption and accelerated speed to market.

AI-First Digital Engineering For Telecom

Overview

Our Value Chain

Network Lifecycle

Customer Lifecycle

5G Multi-access Edge Computing for Enterprises