Quantiphi assists customers in modernizing their contact centers to a scalable cloud-based IVR and enabling self-service capabilities through the use of virtual agents. Conversational AI reduces contact efforts, while call analytics provides agents with real-time insights into call drivers and overall contact center health.
Create and integrate an easy-to-use omnichannel cloud-based IVR, with pay-as-you-go pricing
Gives customers 24/7 access to immediate conversational self-service, with seamless handoffs to live agents
Enterprise contact centers and service desks face high operating expenses primarily due to enormous staff and training costs. Chatbots are…
Half a day discovery workshop to