Quantiphi Partners with Google Cloud to Build New Generative AI-Powered Features

May 25, 2023

Quantiphi’s Applied AI/ML offerings will be built with Google Cloud’s foundation models and generative AI capabilities in Vertex AI.

MARLBOROUGH, MA: Quantiphi, an AI-first digital engineering services and platform company, today announced a collaboration with Google Cloud to develop new generative AI-based solutions using Google Cloud’s generative AI technology. The alliance will accelerate Quantiphi’s generative AI strategy, and foster the innovation of new AI-powered featured and bring streamlined & personalized experience to the customers. It will also advance the capabilities of recently launched baioniq, a generative AI platform, designed by Quantiphi, to enhance & amplify enterprise knowledge work.

Through this relationship, the company is actively evolving its capabilities in building solutions that use proprietary organizational data for training Large Language Models. This inventive practice promises the development of hyper-targeted applications that offer high factual accuracy, augment and accelerate knowledge worker productivity, and obtain higher efficiencies across a variety of knowledge synthesis tasks and potential ML use cases.

“We are excited to be launch partners for the new Generative AI suite in this deepening relationship with Google Cloud,” said Asif Hasan, Co-founder, Quantiphi. “With access to Google’s state-of-the-art Generative AI capabilities, we envision helping enterprise customers seamlessly onboard to these offerings and drive impact across a wide range of use cases to amplify the productivity of their knowledge workers.”

The Google Cloud collaboration aids Quantiphi in its mission by extending access to:

  • An enhanced set of capabilities across Contact Center AI, Document AI, and more, bringing Generative AI as an integrated out-of-the-box offering to customers.
  • Simpler, no-code approach to Generative AI integrations for businesses powered by the Google Gen AI App builder with next-generation search and chat capabilities.
  • Google Cloud’s foundational models via the Vertex AI suite which comes loaded with several features in the new Gen AI studio and Model Garden, designed to support AI practitioners and streamline solution development for niche ML use cases.

Over the past few years, Google Cloud and Quanitphi have helped clients adopt emerging technologies to help deliver tangible and sustainable outcomes. Quantiphi flexed its diverse STT capabilities with a leading AI-powered sales intelligence company, by developing a unified platform powered by Google Cloud’s CCAI suite of products that provided real-time processing & generative insights on outbound calls done by agents. The custom built solution was capable of generating near real-time transcriptions & improved sentiment scores based on identified KPIs, in turn assisting the agents to calibrate accordingly during the conversation. This enabled Gryphon to have real-time agent assistance in place bringing forth enhanced customer experiences.

“Generative AI can unlock new possibilities and value for organizations across industries,” said Bronwyn Hastings, Google Cloud’s VP, Head of Global ISV Partnerships and Channels. “We are thrilled that Quantiphi will grow its expertise and delivery of Google Cloud generative AI and help customers accelerate their AI-driven digital transformations.”

Quicker Time-to-Value for Enterprise Generative AI

Quantiphi’s expertise in designing and integrating AI solutions backed with Google Cloud’s AI services enables quicker time-to-value for generative AI products. This goes a long way toward solving business challenges at a faster pace of innovation while delivering on the ROI promise. The collaboration will empower customers to quickly introduce new Generative AI features to their existing systems, ensure scalability at an enterprise level, and align with Responsible AI principles throughout their transformation journey. 

The company is currently exploring several high-impact generative AI use cases across industries such as personalizing patient engagement for better healthcare, deriving intelligent insights for the BFSI sector, streamlining inventory management for the Retail chains and many more for TMEG and Manufacturing.

About Quantiphi

Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of businesses. We are passionate about our customers and obsessed with problem-solving to make products smarter, customer experiences frictionless, processes autonomous, and businesses safer. 
For more on Quantiphi’s capabilities, visit: www.quantiphi.com

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