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Introduction The payments ecosystem is undergoing drastic changes thanks to artificial intelligence (AI) and machine learning (ML). No longer an afterthought, AI-powered systems are redefining how transactions are conducted, authorized, and completed on an unprecedented...

  From transforming recruitment processes to streamlining operations and enhancing customer experiences, AI is reshaping how labor and employment services navigate the world of work. In this blog, we’ll explore the powerful potential of AI-driven...

In today’s fluctuating marketplace, no marketer can survive without mastering data analytics and automation. Artificial intelligence (AI) and machine learning (ML) solutions are revolutionizing the niche of marketing today. These technologies enhance the system in...

The global slowdown leading to rapid deterioration of growth prospects, rising inflation, and tightening financial conditions marks the beginning of a recession. Businesses across industries will need to prepare in advance in order to mitigate...

Linda, a primary school teacher, eagerly waits for her payday so that she can indulge in her favorite sport – shopping. With the increasing number of e-commerce websites, it has only become easier for her...

A business acquires thousands of customers in its lifetime. However, not every customer is created equal. Some customers provide more revenue and offer fewer costs than others. For businesses to remain profitable, it is critical...

MARLBOROUGH, Mass. — Quantiphi, an AI-first digital engineering company, announced its achievement of  AWS Premier Tier Services Partner status in the AWS Partner Network (APN). Achieving AWS Premier Tier Services Partner status differentiates Quantiphi as...

Gartner’s study on Top Strategic Technology Trends for 2022 revealed that by 2026, over half of larger enterprises would need to switch to Total Experience (TX) within their business models to achieve world-class customer and...

As per a Markets and Markets report, investment into Customer Experience (CX) transformation is expected to reach $50 billion by 2025. Conversational AI will play a key role in the process of driving CX Transformation....