Leverage Conversational AI to create personalized customer experiences while improving operational efficiencies with minimal investment.
Provide self-service across multiple channels like Telephony, Chat, Voice, Email, SMS and other social media platforms.
Enhance conversational experiences with intelligent Virtual Agents with the ability to understand and respond.
Fetch relevant data by integrating with your CRMs, CMS, databases and knowledge bases to provide accurate responses.
Provide human agents with the conversation that occurred between the user and virtual agent for a seamless transfer.
Assist human agents by providing suggestions on the go to handle nuanced conversations.
Integrate with existing Contact Center Provider or agent desktop to maintain familiar UI for human agents while improving agent productivity.
Determine the reasons behind your customers contacting you to identify high value interactions.
Gauge user sentiment during the interactions and identify key triggers to steer conversations during appropriate instances.
Empower your business and analyze the health of your Contact Center by visualizing a number of KPIs on a centralized dashboard.
Provide self-service across multiple channels like Telephony, Chat, Voice, Email, SMS and other social media platforms.
Enhance conversational experiences with intelligent Virtual Agents with the ability to understand and respond.
Fetch relevant data by integrating with your CRMs, CMS, databases and knowledge bases to provide accurate responses.
Provide human agents with the conversation that occurred between the user and virtual agent for a seamless transfer.
Assist human agents by providing suggestions on the go to handle nuanced conversations.
Integrate with existing Contact Center Provider or agent desktop to maintain familiar UI for human agents while improving agent productivity.
Determine the reasons behind your customers contacting you to identify high value interactions.
Gauge user sentiment during the interactions and identify key triggers to steer conversations during appropriate instances.
Empower your business and analyze the health of your Contact Center by visualizing a number of KPIs on a centralized dashboard.
25% more accurate
Half the time to deploy
30% lower cost
Automate the classification and extraction of content from thousands of scanned financial documents with an intelligent virtual assistant.
Handle all frequent user requests around account information, credit/debit cards, and other financial services over telephony, chat, and other popular messaging channels.
Virtual agents to help customers manage their funds by sending out balance notifications, bill reminders, financial planning tips, and suggestions to save money by analyzing their card transactions.
Assist advisors in effectively resolving queries from prospects, existing students, and alumni with an AI-powered virtual agent.
Enrich students' learning experience with a deep learning-based intelligent tutor that can function across all knowledge domains and degree programs.
Automate administrative tasks, like collecting and analyzing student feedback and responding to emails, to significantly reduce the time and effort involved.
Simplify routine tasks like appointment scheduling, refilling subscriptions, and clinical trial matching by deploying virtual assistants.
Identify symptoms and deliver personalized information while also configuring the virtual agent using Google mapping data so that a patient can geo-locate nearest clinics and testing centers.
Assist insurers to understand the coverage of benefits, remaining deductibles and out-of-pocket maximum on the current plan for themselves or their dependents, and to offer relevant information.
Offer 24/7 assistance throughout the entire underwriting lifecycle, such as when dealing with missing information or incomplete applications.
Automate the processes involved in filing Low Touch Claims right from the FNOL (First-Notice-Of-Loss) to Fraud Detection, as well as Claims Payout with the help of an AI-powered virtual agent.
Automate the entire Quote-To-Cash process; greatly reducing the time needed to onboard new customers and enabling insurers to focus on finding and closing new deals and launching new products.
Send notifications about new products, make recommendations, and share promotional offers and incentive programs.
Provide accurate details related to ideal environmental conditions, key manufacturing metrics, and inventory updates. Virtual agents can help optimize inventory and recommendation products.
Deploy a virtual agent to automate the entire order fulfillment processes; from supply requests, shipment tracking, invoice status updates, to complaint registration and promotional offers.
Engage and encourage users to click on landing pages in a way that is far more effective than traditional marketing approaches.
Create and deploy interactive customer satisfaction surveys that help you measure and improve the customer experience as well as business processes.
Deliver personalized updates to users, also record context from past engagements, and send notifications about exclusive content or the latest and most relevant news based on their viewing habits.
Interact with customers throughout a purchasing decision; such as providing relevant product information and suggestions.
Integrate with backend systems to provide consistent and dynamic responses to Oil & Gas professionals. Perform tasks such as calling for help and provide instructions to assist in employee onboarding.
Leverage voice-enabled virtual agents to assist operators with questions and status reports, instructions while the operators are performing a certain task all with hands-free voice commands.
Enable agents to focus on more complex tasks by automating responses to Authorization & Accessibility, Password Reset, Ticket Prioritization, etc.
Adapt to the new normal where virtual assistants help users in handling taxation queries, renewing driving licenses, and applying for benefits with seamless handovers to the government officials.
Leverage Conversational AI to provide 24/7 multilingual support with immediate routing; improving constituent outreach, contact center optimization and centralized information for the public.
Conversational AI allows customers to track their order status, notify when ready to collect, and also provide self-service for curbside pickup.
Provide 24/7 multilingual support with instant resolution to product/store related queries, customer complaints, and more with an AI-powered virtual agent.
Promote and recommend products based on purchase history in a more trendy and personalized way to make it easier than ever for customers to find and buy your products.
Automate the classification and extraction of content from thousands of scanned financial documents with an intelligent virtual assistant.
Handle all frequent user requests around account information, credit/debit cards, and other financial services over telephony, chat, and other popular messaging channels.
Virtual agents to help customers manage their funds by sending out balance notifications, bill reminders, financial planning tips, and suggestions to save money by analyzing their card transactions.
Assist advisors in effectively resolving queries from prospects, existing students, and alumni with an AI-powered virtual agent.
Enrich students' learning experience with a deep learning-based intelligent tutor that can function across all knowledge domains and degree programs.
Automate administrative tasks, like collecting and analyzing student feedback and responding to emails, to significantly reduce the time and effort involved.
Simplify routine tasks like appointment scheduling, refilling subscriptions, and clinical trial matching by deploying virtual assistants.
Identify symptoms and deliver personalized information while also configuring the virtual agent using Google mapping data so that a patient can geo-locate nearest clinics and testing centers.
Assist insurers to understand the coverage of benefits, remaining deductibles and out-of-pocket maximum on the current plan for themselves or their dependents, and to offer relevant information.
Offer 24/7 assistance throughout the entire underwriting lifecycle, such as when dealing with missing information or incomplete applications.
Automate the processes involved in filing Low Touch Claims right from the FNOL (First-Notice-Of-Loss) to Fraud Detection, as well as Claims Payout with the help of an AI-powered virtual agent.
Automate the entire Quote-To-Cash process; greatly reducing the time needed to onboard new customers and enabling insurers to focus on finding and closing new deals and launching new products.
Send notifications about new products, make recommendations, and share promotional offers and incentive programs.
Provide accurate details related to ideal environmental conditions, key manufacturing metrics, and inventory updates. Virtual agents can help optimize inventory and recommendation products.
Deploy a virtual agent to automate the entire order fulfillment processes; from supply requests, shipment tracking, invoice status updates, to complaint registration and promotional offers.
Engage and encourage users to click on landing pages in a way that is far more effective than traditional marketing approaches.
Create and deploy interactive customer satisfaction surveys that help you measure and improve the customer experience as well as business processes.
Deliver personalized updates to users, also record context from past engagements, and send notifications about exclusive content or the latest and most relevant news based on their viewing habits.
Interact with customers throughout a purchasing decision; such as providing relevant product information and suggestions.
Integrate with backend systems to provide consistent and dynamic responses to Oil & Gas professionals. Perform tasks such as calling for help and provide instructions to assist in employee onboarding.
Leverage voice-enabled virtual agents to assist operators with questions and status reports, instructions while the operators are performing a certain task all with hands-free voice commands.
Enable agents to focus on more complex tasks by automating responses to Authorization & Accessibility, Password Reset, Ticket Prioritization, etc.
Adapt to the new normal where virtual assistants help users in handling taxation queries, renewing driving licenses, and applying for benefits with seamless handovers to the government officials.
Leverage Conversational AI to provide 24/7 multilingual support with immediate routing; improving constituent outreach, contact center optimization and centralized information for the public.
Conversational AI allows customers to track their order status, notify when ready to collect, and also provide self-service for curbside pickup.
Provide 24/7 multilingual support with instant resolution to product/store related queries, customer complaints, and more with an AI-powered virtual agent.
Promote and recommend products based on purchase history in a more trendy and personalized way to make it easier than ever for customers to find and buy your products.
Our highly collaborative engagement journey means you benefit from faster adoption and accelerated speed to market.
We wanted to implement a chatbot that helps patients in their search for clinical trials offered at our Comprehensive Cancer Center. Quantiphi has been instrumental in deploying our solution. Based on the positive experience we have had working with Quantiphi, we are collaborating on additional projects to enhance our clinical research programs.
Quantiphi was very responsive to all inquiries, expressed its passion for assisting higher education institutions, showed valuable technological expertise, and was extremely flexible in working across time zones to ensure we had on-demand service. I highly recommend partnering with Quantiphi.
Quantiphi staff were highly organized and solution-focused. Within a few weeks we had a production-ready virtual assistant responding to hundreds of questions every day. Working with Quantiphi was a great experience!
Quantiphi was an excellent partner in rapidly deploying a chatbot and virtual agent to the IDES website and call center in response to COVID-19, helping streamline the process of filing for unemployment insurance.
