Access cloud-based computing, storage, machine learning and analytics to modernize legacy systems, secure critical information, improve public service delivery, create citizen-centric experiences, and generate innovative data insights.
Leverage connectivity and data-driven intelligence to empower citizens and deliver human-centric value
Connect citizens and city administration to improve quality of life and enhance citizen experiences
Ensure cybersecurity and improve border security with interpersonal networks and AI techniques
Detect objects of interest at world-class accuracy levels
Understand documents, create auto-response systems
Perform at near-human levels in speech emotion detection & other tasks
Offer superior customer experience through natural human-like conversations
Identify and predict high-risk scenarios at unprecedented speed
Provide hyper-personalized suggestions for stakeholders
Make informed decisions and accurately estimate business metrics
Build the modern data platform to unlock the potential of data assets
Accelerate deployment, improve security and infrastructure utilization
Facilitate data-driven decision making across the organization
“25% of all customer service operations will use Virtual Customer Assistants by 2020, up from less than 2% in 2017” – Gartner…
Better engage citizens and improve workflows by connecting systems, providing rich analytical insights, and streamlining operational efficiencies.
Improve constituent outreach, contact center optimization and centralized information for the public with 24/7 multilingual support from chatbots, voicebots, and virtual agents.
Invest in smart data lakes and data warehousing modernization for secure data management, distributed access control, and strong foundation for AI and Machine Learning.
Extract, process, and classify data through AI-powered digitized documentation, invoice processing and identity verification to increase processing speed and volume, reduce manual effort, and improve accuracy, governance and compliance.
Recognize and track an object or a person, detect theft, automate processes, and predict maintenance needs in real-time with AI-based computer vision technology.
Combat cyber threats through fraud detection, secure operations planning, and risk management in order to secure resources and protect sensitive data and applications automatically from theft and damage.
Enhance the patient care experience and optimize operations for cost efficiency with population health analysis, data-driven diagnosis, capacity planning and personnel management, and claims processing.
Our highly collaborative engagement journey means you benefit from faster adoption and accelerated speed to market.
Quantiphi was an excellent partner in rapidly deploying a chatbot and virtual agent to the IDES website and call center in response to COVID-19, helping streamline the process of filing for unemployment insurance.
In partnership with Google AI, Quantiphi and Carahsoft, we’ve developed a 24/7 service on the Illinois Department of Employment Security (IDES) website to provide immediate assistance to filers with their FAQs. The virtual agent handled 3.2 million inquiries in its first two weeks online.