Employers' Forum of Indiana (EFI)
Improving Healthcare Quality and Cost Transparency for Employers’ Forum of Indiana
Healthcare AWSBusiness Impacts
Processed nearly 27,000 data insight requests within two weeks of launch
Developed 9 comprehensive dashboards covering 50+ KPIs
Expanded globally with a D2C and D2B model
Customer Key Facts
- Country : USA
- Industry : Healthcare
Problem Context
The Employers’ Forum of Indiana (EFI) is a nonprofit, employer-led healthcare coalition that brings together a diverse group of stakeholders- employers, physicians, hospitals, insurers, and benefits consultants- united by a common goal to enhance the value of healthcare for both employers and patients. With a strong focus on advancing education, research, initiatives, and policy advocacy, the organization is committed to driving meaningful change in the healthcare landscape.
Identifying the need for greater transparency and a patient-centered healthcare system, EFI collaborated with Quantiphi and AWS, aiming to elevate healthcare quality, price, and cost transparency across the industry. Their joint mission was to align healthcare payments with high-value medical and pharmacy services while supporting public health initiatives through collaborative efforts across the healthcare industry.
Challenges
EFI leveraged Sage Transparency, an interactive and customizable dashboard, to provide users with free access to price and quality data for thousands of hospitals across the US. However, to enhance efficiency and value, EFI sought to modernize Sage Transparency to incorporate additional data sources and metrics, offering richer insights to users and adding e-commerce functionality.
Key challenges identified:
- Data Integration: The existing Sage Transparency application lacked a robust system to integrate diverse data sources.
- User Interface: The platform’s outdated user interface with inefficient search and navigation features, resulted in a challenging and inefficient experience for users.
- Monitoring and Scalability: The absence of a comprehensive website and traffic monitoring system hindered EFI’s ability to scale globally and understand regional user requests.
Technologies Used
AWS CodePipeline
AWS CloudFormation
Amazon QuickSight
Amazon DynamoDB
AWS Fargate
Amazon RedShift
AWS Glue
AWS Step Functions
AWS Lambda
Amazon S3
API Gateway
Amazon Cognito
AWS CloudFront
AWS IAM
AWS KMS
AWS WAF
Solution
EFI’s modernization efforts, in collaboration with Quantiphi, culminated in the launch of an upgraded Sage Transparency 2.0 to enhance user experience and functionality. Leveraging AWS breakthrough services, the new platform integrates additional data sources like HRRP, NASHP, RAND, and Quantros, offering advanced search capabilities and comparative hospital analysis, delivering deeper insights into care quality and costs.
Key features included:
- Enhanced Reporting: QuickSight dashboards and an integrated data warehouse provide improved reporting and data visualization, enabling users to perform detailed hospital comparisons by region and criteria.
- Secure Transactions: Integration with Stripe ensures secure subscription and payment processes, allowing frequent users to access custom reports and dashboards seamlessly.
- Admin Management: A comprehensive admin system oversees user accounts, ensuring effective data handling and monitoring, and overall platform security.
Results
- Sage Transparency 2.0 revamped user navigation, empowering data-driven decision-making for healthcare needs.
- EFI expanded its reach with a B2C model, offering direct healthcare insights to businesses and the public, fostering inclusivity, and promoting better care.
- Processed nearly 27,000 data insight requests within two weeks of launch, enabling users to make informed healthcare choices.
- Developed 9 comprehensive dashboards covering 50+ KPIs, including hospital patient experience, state benchmarks, and operating profit margins.
Testimonial from EFI
"We partnered with Quantiphi to bring Sage Transparency 2.0 to life—a first-of-its-kind online tool that empowers healthcare stakeholders to make informed, data-driven purchasing and policy decisions. From day one, Quantiphi’s team demonstrated exceptional technical expertise and dedication to our vision, turning complex data into an intuitive, visually engaging tool. Their seamless project management, proactive communication, and skilled handling of technical challenges made the process both efficient and collaborative. We look forward to our continued partnership with the Quantiphi team as we continue to enhance Sage Transparency. For any organization seeking a dedicated, skilled partner for transformative technology projects, we strongly recommend Quantiphi."
Gloria Sachdev, President & CEO, Employers' Forum of Indiana
