How the State of Idaho Controller’s Office Automated Budget and Audit Reporting Using QDox and AWS

Executive Summary
The State of Idaho Controller’s Office is responsible for maintaining all accounting and financial records across the state’s government operations. Each year, the office receives thousands of budget and audit submissions from local districts. Historically, processing these required immense administrative effort, creating operational bottlenecks and data risks. By leveraging QDox—Quantiphi’s GenAI-powered IDP solution—the state automated the extraction, reconciliation, and summarization of critical financial data on AWS, improving efficiency, accuracy, and scalability while strengthening fiscal oversight.
About the Client
The State of Idaho Controller’s Office serves as the state’s chief fiscal authority, safeguarding financial transparency and accountability across state government operations. The office is responsible for maintaining all accounting and financial records, paying state employees and bills, preparing the annual financial report, and operating the state’s Computer Service Center—functions that are foundational to the financial integrity of the state.
Problem Statement
A State of Idaho Controller’s Office managing budget and audit reports manually required significant time and administrative effort, leading to delays and increased risk of inconsistencies across complex document formats. As reporting volumes and governance requirements grew, the need for a scalable, automated solution became critical. The office sought an intelligent document processing (IDP) solution to accurately extract and reconcile financial data while maintaining strict compliance and fiscal oversight.
Challenges
The Controller’s Office’s legacy reporting operations presented several critical hurdles:
- High Volume of Manual Processing: Staff spent excessive time manually reviewing and routing reports from over 1,300 individual local districts.
- Format Variability: Information was submitted in complex, highly varied layouts, making standardized data extraction incredibly difficult.
- Risk of Inconsistencies: A lack of automated validation increased the risk of human error and inconsistencies in critical state financial reporting.
- Scalability Bottlenecks: As reporting volumes and governance expectations continued to grow, the manual system simply could not scale to meet demand.
Solution
Quantiphi implemented a modern, AI-first document pipeline using QDox to provide a highly scalable and reliable foundation for state fiscal operations. As part of the solution, we leveraged Anthropic’s Claude Haiku 4.5, Claude Sonnet 4, and Claude Sonnet 4.5 models, available through Amazon Bedrock, to power intelligent document extraction and deliver a seamless, highly accurate data processing experience. To deliver a seamless and highly accurate data processing experience, we enabled:
- Intelligent Document Processing (IDP): Deployed and configured QDox to automatically classify incoming files and accurately extract up to 100 key entities from diverse budget and audit reports.
- GenAI Summarization: Utilized Amazon Bedrock to generate instant, AI-powered summaries that highlight critical financial information,anomalies within processed reports and populate in the desired output file format according to the input documents
- Human-in-the-Loop Workflows: Designed a customized User Interface (UI) allowing financial reviewers to easily verify and validate extracted data before downstream integration.
- Advanced Analytics: Built a comprehensive BI administration dashboard using Amazon QuickSight to monitor system metrics and export structured data outputs (XLS, CSV, and JSON).
- Governance: Separate user roles (Reviewer & Admin) are maintained for platform governance
Results and Business Impact Created
- Accelerated Fiscal Processing: Significantly reduced the turnaround time for annual district reporting by automating data extraction and reconciliation.
- Improved Operational Efficiency: Relieved state staff from tedious manual routing and data entry, allowing them to focus entirely on high-value fiscal analysis and governance.
- Enhanced Compliance & Accuracy: Delivered strict consistency in financial reporting, virtually eliminating human error through automated data checks and intuitive validation screens.
- Actionable Visibility: Transformed raw document processing into measurable insights, giving leadership real-time visibility into operational performance and simplifying downstream data integration.
- Future-Ready Architecture: Established a highly scalable, cloud-based foundation that positions the Controller’s Office to easily adopt future AI and automation initiatives.