Modernize and Simplify Experience Management for Customers
with Qollective.CX powered by Google Cloud
Build, integrate, automate and unify digital experiences with Qollective.CX, an AI-first Total Experience Transformation platform
Why Qollective.CX?
Qollective.CX is a one stop experience management platform that
enables organizations to provide best in class AI powered customer service.
Certified Excellence
Built with experience from
How it works?
Connects your Contact Center platform to a Conversational AI engine Built from a warehouse of pre-built industry specific Virtual Agents Creates actionable insights to assist agent and improve productivity Improves virtual agent performance & reduces fallback by intent optimization Integrates with end points using low code / no code workflows
Jump Start Your Total Experience Journey With
500+ Industry Specific Intents, 100+ Skills & Curated Personas
- Healthcare
- Banking & Finance
- Insurance
- PubSec & Non Profit
- Telco
- Enterprise
PAM (Post Procedure Assistant Manager)
PAM is a best-in -class virtual assistant that effectively monitors a patient’s wellness and recovery post - discharge.
View PAM
CORA (Clinical trial Outcome & Reporting Assistant)
CORA assists clinical trial participants during and after the clinical trial process. Best suited for large pharmas and hospitals.
IBA (Intelligent Banking Assistant)
IBA assists customers on retail or consumer banking related queries like account statements, credit cards, recommendations, loans, report or block cards. Best suited for medium – large banks.
INAS (Intelligent Insurance Assistant)
INAS assists customers with their insurance plans and policies – from providing existing policy information to taking payment and account information.
PACE (Public & Citizen Assist)
A citizen assist that guides with information with respect to policies, donations, service requests, report issues and gauge public sentiment with feedback forms.
TAM (Telecom Assistance Manager)
An advanced virtual agent that assists with broadband, mobile plans, upgrades, service requests, and drives feedbacks.
EVA (Enterprise Virtual Assistant)
An all-in-one virtual agent that acts as a companion to employees throughout their lifecycle from onboarding to exit.
Qollective.CX is crafted by the leader in Conversational AI
Founded in 2013, Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of business. We are passionate about our customers and obsessed with problem-solving to make products smarter, customer experiences frictionless, processes autonomous and businesses safer.