case study

Prediction of Claims Litigation Propensity

Insurance

Business Impacts

97%

Model Accuracy

85%

Precision in identifying cases that will result in litigation

86%

Reduction in features through feature engineering

Customer Key Facts

  • Country : America
  • Size : 1000-5000
  • Industry : Insurance
  • About : The customer is a large commercial P&C insurer and a subsidiary of a fortune top 20 companies

Challenges

  • Difficulty in analyzing trends and insights in the available dataset
  • Difficulty in identifying attributes from the data to successfully predict the propensity of litigation
  • Difficulty in developing a sophisticated AI-based system for claims litigation propensity prediction

Technologies Used

Colab Notebooks

Colab Notebooks

Compute Engine

Compute Engine

Cloud Storage

Cloud Storage

Power BI

Power BI

Solution

Quantiphi team prepared a sophisticated AI-based claims propensity prediction algorithm with the following steps

  • Thorough data cleaning to ensure that the data is fit for modelling.
  • Performed feature engineering; including feature creation and attribute manipulation to ensure the most important features are selected
  • Extensive ML experimentation to ensure that best model is selected for propensity prediction
  • Model Explanation to showcase model decisioning

Results

High Model Accuracy

  • Achieved 97% model accuracy in predicting litigation propensity.
  • The model demonstrated 85% precision in identifying cases likely to result in litigation

Efficient Feature Selection

  • 86% Reduction in Features: Streamlined the feature set through effective feature engineering, improving model performance and efficiency.

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