Optimizing Infrastructure Support with Managed Services
EnergyBusiness Impacts
~60%
infrastructure and maintenance cost savings
3X
growth in analytics business
~50
Qlikview dashboards recreated on Looker
Customer Key Facts
- Country : India
- Industry : Energy
Problem Context
The client is one of India’s largest conglomerates with a world class transport and utility infrastructure portfolio with a presence across India. The client’s businesses include port management, electric power generation and transmission, renewable energy, mining, airport operations, natural gas, food processing, and infrastructure.
The client required managed services for infrastructure support, L1, L2 and L3 support for infrastructure, application, data and Looker, ticketing and escalation, incident and problem management. Addtionally, the client sought to optimize their NOC operations.
Challenges
- High maintenance cost and long delays to procure new infrastructure for new upgrades
- Unable to perform real-time data analysis and visualization
- Lack of an automated system to build, test, and deploy software for CI and testing
Technologies Used
Cloud Storage
BigQuery
Dataflow
Composer OpenTSDB
Grafana
OSIsoft
Solution
Quantiphi provided managed services for the client's network operations platform. This included infrastructure, application, data lake, dashboard, and reporting.
Results
- Enabled self-service pin boards for business users
- Automated data masking to help safely unlock more data on the cloud
