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Following its trend in 2023, Generative AI continues to captivate industries in 2024 with promising advancements and novel applications. Yet, what makes Gen AI particularly captivating within the telecom realm? The answer lies in its...

Among the industries which stood out in the fight against the pandemic, the telecommunication industry deserves a special mention. The industry’s swift response in providing communication lifelines, when the world was forced to work remotely,...

Read to learn how AI optimizes telecom network for network planning & connectivity

Quantiphi developed a Generative AI-powered virtual agent using Dialogflow CX, seamlessly integrating it with the client’s existing contact center platform.

Quantiphi developed a seamless outbound calling virtual agent to streamline this entire process. The virtual agent conversed with customers to obtain the status of their trade-in process and updated the information in the system

Due to the unprecedented growth of the digital economy and the fast-changing technology landscape, the global economy is encouraging the development of digital ventures. For instance, the world’s most valuable brands, such as Apple, Google,...