case study

Extracting Insights Through Knowledge Graphs

Life Sciences Healthcare

Business Impacts

Precise insights enhanced the decision-making process

Enabled real-time search on thousands of documents

Flexible search with human-like queries

Cost-effective and scalable

Customer Key Facts

  • Country : US
  • Size : $47 B
  • Industry : Biopharmaceutical

Developed a system to efficiently search through vast repositories of documents

The innovation team of a global biopharmaceutical company required to mine knowledge insights from a large corpus of documents related to chemical processes and drug development generated by their internal R&D teams.

Challenges

  • Continuously growing reports and process documents in varying formats
  • Lack of real-time data analysis/visualization
  • Semi-consistent manner of natural language querying
  • No free text search capability

Technologies Used

BigQuery

BigQuery

Cloud Dataflow

Cloud Dataflow

Cloud Datastore

Cloud Datastore

Custom Knowledge Graph Construction

Custom Knowledge Graph Construction

Natural Language Classification

Natural Language Classification

Spacy

Spacy

Python

Python

Solution

Quantiphi designed a Knowledge R&D Insights tool powered by Google Knowledge Graph/Base technology that allowed users to efficiently search and retrieve free text information and gain knowledge insights from the large corpus of biomedical documents generated by internal R&D teams.
Quantiphi built a cost effective and scalable model adapting Generative AI and Knowledge Graph techniques to classify, organize and link research content across different types of documents, with the goal of making this knowledge easily discoverable, consumable and insightful for the innovation teams

Results

  • The German market conversational virtual agent was able to answer more than 315 FAQs
  • The solution had the ability to update responses outside of DF (CMS admin portal)
  • The analytics dashboard was able to gauge VA performance
  • Quantiphi also built an Administrative UI to manage CMS

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